Leadership Skills for Supervisors: Communication, Coaching, and Conflict.

By itsEmmanuelAdams Uncategorized
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About Course

This e-course is designed to empower supervisors with the essential leadership skills required to excel in their roles. Participants will learn effective communication techniques, coaching strategies, and conflict resolution skills to become successful leaders in their organizations.

What Will You Learn?

  • This e-course is structured to provide supervisors with practical leadership skills and knowledge they can apply immediately in their workplace. It covers a range of critical leadership topics and fosters interactive learning through quizzes, case studies, and discussions.
  • By the end of this course, you will:
  • Understand the fundamental principles of supervisory leadership.
  • Develop skills in effective communication, coaching, and conflict resolution.
  • Gain insights into various leadership styles and how to adapt them.
  • Learn practical strategies for time management and delegation.
  • Explore the ethical considerations of leadership.
  • Be equipped to tackle real-world leadership challenges with confidence.

Course Content

Module 1: Introduction to Supervisory Leadership (15 mins)
- Understanding the role of a supervisor. - Key responsibilities and challenges. - Setting expectations for the course.

  • Understanding the Role of a Supervisor:
    00:00
  • Key Responsibilities and Challenges:
    00:00
  • Setting Expectations for the Course:
    00:00
  • Module 1: Introduction to Supervisory Leadership

Module 2: Effective Communication Skills (30 mins)
- Importance of clear communication in leadership. - Active listening techniques. - Non-verbal communication. - Constructive feedback and criticism.

Module 3: Coaching and Mentoring (40 mins)
- The role of a coach in leadership. - Goal-setting and performance improvement. - Strategies for effective coaching. - Case studies of successful coaching scenarios.

Module 4: Conflict Resolution and Management (35 mins)
- Common sources of workplace conflict. - Conflict resolution styles. - Steps for addressing and resolving conflicts. - Creating a conflict-resolution plan.

Module 5: Leadership Styles and Adaptation (25 mins)
- Different leadership styles (e.g., autocratic, democratic, transformational). - Recognizing your leadership style. - Adapting leadership style to different situations. - Case studies of leadership style effectiveness.

Module 6: Time Management and Delegation (30 mins)
- Prioritizing tasks and time management techniques. - The art of delegation. - Balancing tasks and team development.

Module 7: Building and Leading Effective Teams (40 mins)
- The importance of teamwork in leadership. - Team dynamics and stages of team development. - Strategies for fostering a collaborative and high-performing team.

Module 8: Leadership Ethics and Integrity (20 mins)
- The role of ethics and integrity in leadership. - Making ethical decisions. - Building trust with your team.

Module 9: Leadership Challenges and Problem Solving (35 mins)
- Identifying common leadership challenges. - Problem-solving techniques for supervisors. - Real-life leadership challenge scenarios.

Module 10: Final Assessment and Wrap-Up (15 mins)
- Course review and recap of key concepts. - Final assessment and quiz. - Certificate of completion.

Earn our prestigious MSL Academy certificate

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